Facebook Instagram Linkedin

Privacy Policy

Home
Privacy

Last Updated: July 1, 2025

Ravenwood Web Solutions (“us”, “we”, or “our”) operates the [Your Website URL Here] website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected:

A. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Full Address
  • Business name and details
  • Any other information you choose to provide us through forms, emails, or direct communication.

B. Usage Data
We may also collect information about how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

For clients utilizing our web hosting services, this may also include:

  • Server logs (IP addresses, access times, referrer URLs, and agent strings for website visitors)
  • Website traffic data
  • Error logs

C. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Analytics Cookies: We may use analytics cookies (e.g., Google Analytics) to understand how visitors interact with our website, which helps us improve our services and user experience.
  • Security Cookies: to protect us and you.

2. Use of Data

Ravenwood Web Solutions uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent, and address technical issues
  • To communicate with you regarding your projects, services, or inquiries
  • To send marketing and promotional communications (if you have opted-in)
  • To process payments for services
  • To fulfill our contractual obligations to clients (e.g., hosting websites, implementing SEO strategies)

3. Legal Basis for Processing Personal Data (GDPR Compliance)

If you are from the European Economic Area (EEA), Ravenwood Web Solutions’ legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Ravenwood Web Solutions may process your Personal Data because:

  • We need to perform a contract with you (e.g., providing web design services)
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • To comply with the law

4. Retention of Data

Ravenwood Web Solutions will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Ravenwood Web Solutions will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Ravenwood Web Solutions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

6. Disclosure of Data

A. Business Transaction
If Ravenwood Web Solutions is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

B. Disclosure for Law Enforcement
Under certain circumstances, Ravenwood Web Solutions may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

C. Legal Requirements
Ravenwood Web Solutions may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Ravenwood Web Solutions
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We implement various security measures, including:

  • SSL encryption for data in transit on our website.
  • Secure hosting environments for client websites.
  • Access controls to internal data systems.
  • Regular security updates and monitoring.

8. Your Data Protection Rights

Depending on your location and applicable data protection laws (e.g., GDPR for EU residents, CCPA for California residents), you may have the following data protection rights:

A. For EU/EEA Residents (GDPR Rights):
You have the right to:

  • The right to be informed: About the collection and use of your personal data.
  • The right to access: To request copies of your personal data.
  • The right to rectification: To request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (“Right to be Forgotten”): To request that we erase your personal data under certain conditions.
  • The right to restrict processing: To request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing: To object to our processing of your personal data under certain conditions.
  • The right to data portability: To request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

B. For California Residents (CCPA Rights): If you are a California resident, you have specific rights regarding your personal information, including the right to:
  • The right to know: Request that a business disclose what personal information it collects, uses, discloses, and sells.
  • The right to delete: Request the deletion of personal information collected by the business.
  • The right to opt-out: Direct a business that sells or shares personal information not to sell or share your personal information.
  • The right to non-discrimination: Not be discriminated against for exercising any of your CCPA rights.

To exercise these rights, please contact us. We will need to verify your identity before processing your request.

9. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples of Service Providers we might use:

  • Hosting providers: For web hosting services.
  • Payment processors: For secure transaction processing.
  • Analytics providers: Such as Google Analytics, to track and report website traffic.
  • CRM (Customer Relationship Management) systems: To manage client communications.
  • Email marketing services: For sending newsletters and updates (if you opt-in).

10. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Minor's Privacy

Our Service does not address anyone under the age of 18 years (“Minor(s)”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Minor(s) have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from minor(s) without verification of parental consent, we will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: